Help and Frequently Asked Questions
1.How does this offer work?
The Yatra.com 3G Guaranteed Gifts offer is very simple - book any travel product with Yatra.com and get guaranteed gifts.
The Yatra.com 3G Guaranteed Gifts offer is very simple - book any travel product with Yatra.com and get guaranteed gifts.
Once a booking is completed, we will email the vouchers to you. These evouchers will be ready-to-use. Simply follow the steps on the voucher to redeem your guaranteed gift. For some gifts such as mobiles, we will courier the voucher to you. Please ensure that you enter the correct address while booking. The offer is valid on all bookings made through the website, call center and other retail outlets like Yatra Lounges or Quick Ticket Counters
Last, but not the least, there are also two grand prizes: a luxury flat in your own city or a car. To be eligible for that, you will have to enter a slogan, the form for which is available on our website and on the email you receive after transacting with us. On August 16, 2010 September 11, 2010, we will hold a lucky draw and announce the winners of the grand prize.
2.What benefits do I get?
With each booking you will get guaranteed gifts from leading brands and stores for food and beverages, DVD players, and computer accessories, among others, as well as an air ticket for travel anywhere within India. You can also submit a slogan and you could win a luxury apartment in your city or a car.
With each booking you will get guaranteed gifts from leading brands and stores for food and beverages, DVD players, and computer accessories, among others, as well as an air ticket for travel anywhere within India. You can also submit a slogan and you could win a luxury apartment in your city or a car.
3.Do I need to pay anything extra?
There are no additional charges for any of the guaranteed gift. You are eligible for the guaranteed gifts the moment the payment for your booking is confirmed. For the domestic air tickets, while the base fare is waived off, you will have to pay the applicable taxes.
There are no additional charges for any of the guaranteed gift. You are eligible for the guaranteed gifts the moment the payment for your booking is confirmed. For the domestic air tickets, while the base fare is waived off, you will have to pay the applicable taxes.
4.Do I need to pay anything extra for the lucky draw prizes - ghar and gaadi?
For the apartment to be awarded through the lucky draw, all taxes will be part of the prize. You will however, have to pay the applicable stamp and registration duty. While for the car, you will have to pay all the applicable on road taxes. Please refer to the specific terms and conditions of the offer for complete information.
For the apartment to be awarded through the lucky draw, all taxes will be part of the prize. You will however, have to pay the applicable stamp and registration duty. While for the car, you will have to pay all the applicable on road taxes. Please refer to the specific terms and conditions of the offer for complete information.
5.How can I participate?
Participation is simple. Just make a booking on our website www.yatra.com, through our call center or through our Holiday Lounge or other retail stores. You can buy any travel product - flight tickets, hotel booking, trains tickets or holidays.
Participation is simple. Just make a booking on our website www.yatra.com, through our call center or through our Holiday Lounge or other retail stores. You can buy any travel product - flight tickets, hotel booking, trains tickets or holidays.
6.How do I become eligible?
You become eligible for the guaranteed gifts once the payment for your booking is processed.
You become eligible for the guaranteed gifts once the payment for your booking is processed.
For the grand prize lucky draw, however, you will have to submit a slogan.
7.I booked a ticket, but am yet to complete my travel, am I eligible for the lucky draw?
You just have to make a booking and submit a slogan to be eligible for the lucky draw, regardless whether you have completed the travel or not.
You just have to make a booking and submit a slogan to be eligible for the lucky draw, regardless whether you have completed the travel or not.
| Gift | Offer | Process |
| Free Air Tickets | 2 Domestic Air tickets with each flight (domestic or international) and hotel booking. Also: 1 Domestic Air Ticket with each rail booking. | Fill the request form on our site, and a Yatra.com Customer Service Representative will contact you to complete the booking process for the Free Tickets. |
| Olive Mobile | 10 Lucky Winners to win a mobile every day | Winners will be announced on Yatra.com |
| Logitech | 10% off on webcams and other computer accessories. | Once your booking is confirmed, we will email the evouchers to you. Visit the nearest outlet to redeem. Also, every day we will announce the names of 6 winners of Logitech mouse and webcam. The list of outlets you can visit arehere |
| LG HT & DVD | Rs 5,000 off on Home Theatres | Once your booking is confirmed, we will email the evouchers to you. Just print and redeem at the nearest LG store. |
| Seventymm | 40% off on 3 month and 12 month plans Free DVD’s + Encyclopedia | Once your booking is confirmed, we will email the evouchers to you. The evoucher contains a code to be used while signing up on the Seventymm website. |
| Matrix | Rs 250 off on SIM cards for UK and US Rs. 150 off on SIM cards for the rest of the world | Once your booking is confirmed, you will receive an email from us with voucher. Matrix will send email within a week with the unique code that you need to quote while signing up for the Card. |
| Pizza Hut Vouchers | Pay the price of a medium pizza for a family pizza | Once your booking is confirmed, we will email the evouchers to you. Just follow the link in the voucher to download and print the Pizza Hut Coupon and redeem on home deliveries. |
| Costa Coffee | Buy a Massimo Cold Beverage & get a Primo Cold Beverage Free at any Costa Coffee Outlet in India. | Once your booking is confirmed, we will email the evoucher to you. Visit the nearest Costa Coffee outlet to redeem. |
| Letsbuy.com | Discount of Rs 500 on shopping of more than Rs 1,500. | Once your booking is confirmed, we will email the evouchers to you, which will contain a discount code. While shopping at www.letsbuy.com use that code to avail the discount. |
9. What if I don’t have a store for one of the gift partners in my city?
Unfortunately, each of the offers is limited to the stores of the partners. If you do not have an outlet in your city of residence, you can redeem the vouchers on your visit to the next nearest town.
Unfortunately, each of the offers is limited to the stores of the partners. If you do not have an outlet in your city of residence, you can redeem the vouchers on your visit to the next nearest town.
10. What is the grand prize?
The grand prize of the Yatra.com 3G Offer is a chance to win a luxury flat in your city or a car. The winners of these two prizes will be picked by a lucky draw onAugust 16, 2010 September 11, 2010.
The grand prize of the Yatra.com 3G Offer is a chance to win a luxury flat in your city or a car. The winners of these two prizes will be picked by a lucky draw on
11. I lost my gift vouchers. Can anything be done?
If you have lost your evouchers, please call our 24x7 customer service helpline, and the Yatra.com Customer Service Representative will email them to you again.
But any printed voucher, such as for the mobile, are not replaceable.
If you have lost your evouchers, please call our 24x7 customer service helpline, and the Yatra.com Customer Service Representative will email them to you again.
But any printed voucher, such as for the mobile, are not replaceable.
12. Can I pass the evoucher on to friends and family?
Of the guaranteed gifts, the free air ticket can only be redeemed by one of the passengers of the original booking. But yes, you can share all other vouchers with friends and family.
Last but not the least, the grand prizes are also non-transferable.
We would still advise you to check the specific terms and conditions of each offer.
Of the guaranteed gifts, the free air ticket can only be redeemed by one of the passengers of the original booking. But yes, you can share all other vouchers with friends and family.
Last but not the least, the grand prizes are also non-transferable.
We would still advise you to check the specific terms and conditions of each offer.
13. How do I redeem the free tickets?
To get your free air ticket, fill the form at www.yatra.com/3gflights to send us your requirement. A Yatra Representative will then contact you to complete the booking.
To get your free air ticket, fill the form at www.yatra.com/3gflights to send us your requirement. A Yatra Representative will then contact you to complete the booking.
14. Is this free air ticket transferable?
The free domestic air ticket is non-transferable. It can only be issued in the name of one of the passengers whose name was on the original booking.
Effective July 19, 2010, you can redeem the free ticket in your or a friends name. Like all other guaranteed gifts, the free domestic tickets are also transferable.
Effective July 19, 2010, you can redeem the free ticket in your or a friends name. Like all other guaranteed gifts, the free domestic tickets are also transferable.
15. When is the last day to avail offer benefits?
The 3G offer will be on from July 5 toAugust 15 September 10, 2010. Each of these offers have a different validity. Please refer to the specific voucher for the last date.
The 3G offer will be on from July 5 to
16. How do I get the Ghar or Gaadi?
The winners of the lucky draw will be determined by a lucky draw. To participate you will have to:
1. Make a booking and complete the payment process.
2. Visit www.yatra.com/3G and submit you slogan.
3. Visit Yatra.com onAugust 16, 2010 September 11, 2010 to check if you are a winner.You can always make multiple bookings (with assured gifts on each booking) and submit different slogans to increase your chances of winning.
The winners of the lucky draw will be determined by a lucky draw. To participate you will have to:
1. Make a booking and complete the payment process.
2. Visit www.yatra.com/3G and submit you slogan.
3. Visit Yatra.com on
17. What is the duration of the promotion?
The Yatra.com 3G promotion will be valid for a period of 65 days - from July 5, 2010 toAugust 15 September 11, 2010.
The Yatra.com 3G promotion will be valid for a period of 65 days - from July 5, 2010 to
18. What if my cancel my booking?
If you cancel a booking, you will no longer be eligible for the lucky draw. The other guaranteed gifts however, are still yours.
If you cancel a booking, you will no longer be eligible for the lucky draw. The other guaranteed gifts however, are still yours.
19. When will I receive the voucher?
The evouchers will be mailed to you as soon as the payment for your booking is completed. If you are one of the lucky winners of the mobile phone, we will also courier the vouchers to you, which will reach you within 5 days of the winners' announcement.
The evouchers will be mailed to you as soon as the payment for your booking is completed. If you are one of the lucky winners of the mobile phone, we will also courier the vouchers to you, which will reach you within 5 days of the winners' announcement.
20. Are these discount voucher or gift voucher?
The guaranteed gifts are a mixed bag - while some offer discounts of as much as 40%, some can be redeemed for gifts. Please check the specific vouchers for complete information.
The guaranteed gifts are a mixed bag - while some offer discounts of as much as 40%, some can be redeemed for gifts. Please check the specific vouchers for complete information.
21. What if the shipping address needs to be different?
While booking a ticket, we urge you to provide your shipping address. If you still wish to change the address, please call our customer service helpline. The address change will not be possible if the gift has already been dispatched.
While booking a ticket, we urge you to provide your shipping address. If you still wish to change the address, please call our customer service helpline. The address change will not be possible if the gift has already been dispatched.
22. Am I eligible for the lucky draw if I change the slogan?
Yes, you will be eligible for the lucky draw still. Your most recent entry will be considered.
Yes, you will be eligible for the lucky draw still. Your most recent entry will be considered.
23. How do I change my slogan?
To change the slogan, simply visit our site www.yatra.com/3G and submit a new entry using the same reference number. Remember, only your most recent entry will be considered.
To change the slogan, simply visit our site www.yatra.com/3G and submit a new entry using the same reference number. Remember, only your most recent entry will be considered.
25. I have a promo code. Will I still get the discount and the gift?
Yes. This is a guaranteed gifts offer. If you have an older discount or promotion code, you can use that to make a booking and still be eligible for the guaranteed gifts.
Yes. This is a guaranteed gifts offer. If you have an older discount or promotion code, you can use that to make a booking and still be eligible for the guaranteed gifts.
26. What are the terms and conditions for availing free tickets?
The terms and conditions for the free air ticket are detailed, please refer to our website www.yatra.com/3G for the detailed version. But the main things to remember are:
The terms and conditions for the free air ticket are detailed, please refer to our website www.yatra.com/3G for the detailed version. But the main things to remember are:
1. The ticket can only be in the name of one of the passengers on the original booking. Effective July 19, 2010, the free domestic air tickets are transferable.
2. While the ticket is free, you will have to pay the applicable taxes.
3. The free ticket request has to be submitted at least 17 days before scheduled travel.
4. Free tickets are valid for travel up to September 30, 2010.
2. While the ticket is free, you will have to pay the applicable taxes.
3. The free ticket request has to be submitted at least 17 days before scheduled travel.
4. Free tickets are valid for travel up to September 30, 2010.
27. Are there free tickets on all airlines?
The free ticket will be provided by Yatra on an airline selected and finalised by Yatra in its sole discretion, from amongst the available airline
The free ticket will be provided by Yatra on an airline selected and finalised by Yatra in its sole discretion, from amongst the available airline
28. Are the free tickets available on all domestic air travel routes - whatever be my city of travel origin or destination?
The free tickets for the Yatra.com 3G offer can be availed only on select routes. You can check a complete this of sectors here. While Yatra will try its best to secure the free ticket as per your requirement, ticket confirmation is subject to airline schedule and seat availability.
The free tickets for the Yatra.com 3G offer can be availed only on select routes. You can check a complete this of sectors here. While Yatra will try its best to secure the free ticket as per your requirement, ticket confirmation is subject to airline schedule and seat availability.
No comments:
Post a Comment