Cancellation Rules:KSRTC

Cancellation Rules:

• Partial cancellations are not allowed in respect of e-tickets.
• Cancellation of e-tickets after stopping of advance booking for a service is not allowed. No refunds are applicable in such cases.
• For cancellation of tickets, cancellation fee is calculated on the journey fare applicable.
• Cancellation of tickets with discounts will be as per the procedure. However, cancellation charges will be worked out on the full fare of the ticket (not discounted fare) and refund amount will be fare collected less cancellation fee. Further, Cancellation charges are applicable on actual fare only.
• Reservation fee is non-refundable. Bridge fee, User Fee, Toll Fee, Entry Fee & Accident relief Fund etc. will be completely refunded.
• The cancellation slabs (excluding the reservation fee, which is non refundable) are as below:

Cancellation Fee	Duration
Fee at 10% of the basic fare	Upto 72 hours before the departure time.
Fee at 25% of the basic fare	Between 72 hours and 2 hours before the departure time.
Fee at 50% of the basic fare	Between two hours before and upto one hour after the departure time at the service originating place only. Upto the departure time of the service at enroute places (Start Place in the ticket).
No refund	Beyond one hour after the departure time at the service originating place. After the departure time at enroute places.