How to file claims
TATA–AIG General Insurance Company Limited
4th Floor, Ahura Center, 82 Mahakali Caves Road
Mumbai 400 093, India
|Type of claim||Maximum Coverage||Documents required **|
|Flight / Common carrier Delay||Rs. 1,500 per 6 Hrs delay period upto Rs. 10,500This coverage provides for reimbursement of expenses incurred for the delay in flight/common carrier for more than 6 hours.|
|Emergency/Accident Medical Reimbursement||Rs. 100,000This coverage reimburses your medical expenses (up to Rs.100,000) if you are involved in an accident during your trip and need medical attention. The expenses are towards inpatient and outpatient medical expenses.|
|Loss of Baggage||Rs. 7,500This coverage reimburses you up to Rs 7,500 if your luggage is lost while in the custody of the common carrier during your trip.|
|Trip Cancellation/ interruption||Rs. 20,000This coverage provides for the cost of your flight booked through Cleartrip, if you need to cancel or shorten your trip due to sickness, injury or death of an immediate family member or your traveling companion or one of their immediate family members.|
|Accidental Death & Dismemberment||Rs. 7,50,000This coverage compensates the legal heir of the person in case of the death of the insured or dismemberment of any body parts.||For Accidental Death|
How to file claimsStep 1: In the table below, identify the type of claim you’re entitled to, and the documents required to file the claim.
Step 2: Now, download the Insurance Claim Form (click to view PDF)
Step 3: Fill in the form and send it, along with all the required documents, to this address:
Reliance General Insurance
Europ Assistance India Pvt. Ltd.
761 Solitaire Corporate Park,
167 Guru Hargovindji Road, Chakala,
Andheri (E), Mumbai 400093
Got questions or queries? You can call Europ Assistance Pvt. Ltd at 1800 209 5522 or send them an email at email@example.com
|Type of claim||Documents Required||Procedure|
|Medical Accident & Sickness Expenses*** (Outside India).|
|Loss of Baggage.|
|Delay of Baggage.|
|Cancellation / interruption|
|Loss of Passport|
|Accidental Death & Dismemberment|
|Financial Emergency Assistance|
** If any hospital does not submit a bill to you for the treatment/service rendered, please intimate our Service Center before you leave the hospital.
***Please note above list is only indicative. We may call for additional documents/information or may arrange for our representative to verify the facts of the case if required.
Note: For Complete details of the coverage, kindly refer to the policy wordings