Friday, September 24, 2010

Your spicejet itinerary



General Information
  1. Guests are requested to present valid photo identification for all guests, including children and infants. The only acceptable proof of identification for International flights would be a valid passport.
  2. SpiceJet's Schedules are subject to change and regulatory authority approvals.
  3. SpiceJet will not be liable in any way for delays/ cancellations/ diversions whether due to bad weather, government regulation or for instances beyond SpiceJet's control. Further, SpiceJet operates on a point-to-point basis and will also not be responsible for the consequence of delays including onward journey on a connecting mode of conveyance.
  4. SpiceJet will not and does not provide hotel accommodation / meals / transportation in case of delays/ cancellations for any reason whatsoever.
  5. All new taxes/charges levied by the Government of India or any statutory body subsequent to the date of booking and applicable on the date of travel shall be charged and payable separately.
  6. SpiceJet requests that at the point of reservation the Guest provides the airline or it's Authorized Agent with a contact number (valid mobile number) for each city in the Guests' itinerary including the applicable country and area codes.
Booking
  1. For Bookings made directly with travel agents a non-refundable transaction fee will be collected by them towards the booking.
For Domestic Travel
  1. Bookings made under Special Return Fare may be cancelled only prior to using the out bound flight. However, flight(s) may be changed by paying a fee and the difference in fare between the original and the current available fare similar to the Regular Fare ticket.
  2. Bookings made under the Armed Forces quota are non-cancelable and non-changeable. Armed Forces bookings are not applicable on international travel.
  3. For bookings made using non-Indian credit cards it is mandatory for one of the traveling Guests to be the card holder and the credit card used when booking is to be carried to the airport for physical verification. In the absence of the credit card or identity mismatch, Guests will not be allowed to board the flight.
For International Travel
  1. Certain fares have conditions which limit or exclude the Guests' right to change or cancel reservations.
  2. Currently SpiceJet does not have provisions for accommodating stretchers, human remains and pets hence carriage of the same for International travel is not permitted.
Changes and Cancellation
  1. Name changes on a confirmed booking are strictly prohibited. Please ensure that the name given at the time of booking matches the name as mentioned on the traveling Guest's valid photo ID.
  2. Changes/cancellation to a booking may be done up to 2 hours prior to the departure of the flight
  3. A fee of INR 750 per Guest per one way (or equivalent local currency of the departure country) plus the difference in fare (if any) between the original and the current available fare would be charged towards the changes.
  4. A fee of INR 750(or equivalent local currency of the departure country) per Guest per one way would be deducted towards the cancellation of a booking. The balance amount may be utilized for any booking up to a year from the date of cancellation. The Guest may opt for a refund of the balance amount.
  5. The Credit Shell can only be used by calling SpiceJet's Guest Sales & Reservations department at 9871803333. The booking reference number /PNR number needs to be quoted when utilizing the amount now available as credit with SpiceJet.
Check-in
  1. It is advisable to reach the airport and check-in at the earliest possible to avoid any rush or inconvenience.
For Domestic Travel
  1. SpiceJet recommends that Guests report for Check-in at least 2 hours prior to the departure of the scheduled flight. The Guest's journey will be smoother if they allow themselves ample time to comply with the Check-in Deadlines. SpiceJet reserves the right to cancel a Guest's reservation if they do not comply with the Check-in Deadlines indicated. SpiceJet or its Authorized Agents will advise Guests of the Check-in Deadline.
  2. Check-in closes 45 minutes prior to the scheduled departure of the flight. Failure to check-in within the stipulated time limit will result in forfeiture of the ticket amount.
For International Travel
  1. SpiceJet recommends that Guests report for Check-in at least 3 hours prior to the departure of the scheduled flight. The Guest's journey will be smoother if they allow themselves ample time to comply with the Check-in Deadlines. SpiceJet reserves the right to cancel a Guest's reservation if they do not comply with the Check-in Deadlines indicated. SpiceJet or its Authorized Agents will advise Guests of the Check-in Deadline.
  2. Check-in closes 01 hour prior to the scheduled departure of the flight. Failure to check-in within the stipulated time limit will result in forfeiture of the ticket amount.
  3. Any Guest connecting to or from SpiceJet flights from the domestic to the international route or vice versa would have to adhere to the following:
    1. SpiceJet would not be responsible for any delay due to immigration/custom clearance leading to a missed onward connection. The Guest may have to purchase a new ticket.
    2. The boarding card for the final international leg of journey would be issued only at the last departing station.
Baggage
  1. Free baggage allowance on SpiceJet is as follows:
    Hand Baggage: One piece of cabin baggage of maximum weight of 10 kgs (maximum 115 cm in overall dimensions (L+W+H) is permitted per Guest. No cabin baggage is allowed on flights originating from Jammu and Srinagar airports. Check-in Baggage: Checked baggage of maximum 20 kgs is permitted per Guest. Baggage in excess of 20 kg would be charged at the current applicable excess baggage rate and carriage of the same would be further be subject to space availability.
  2. SpiceJet assumes no liability for fragile or perishable articles. The airline assumes no liability for wear and tear to luggage (scratches, torn zippers, straps, wheels, handles, scuffs, dents, soiling or manufacturing defects).
  3. It is recommended that all valuables (e.g. camera, jewelry, cash, electronics, perishables items, etc.) and medication shall be carried in cabin baggage. SpiceJet assumes no responsibility for any pilferage/ damage to valuables incase they are carried in check-in baggage and the passenger shall be doing so at their sole risk and consequences
  4. SpiceJet's liability for loss of baggage is limited to Rs.200 per kg subject to maximum of Rs.4000 only (or equivalent local currency of the departure country).
Special Assistance
  1. Expectant mothers may travel up to and including 27th week of pregnancy. Fit to fly certificate from a medical practitioner will be required in case an expectant mother is flying with SpiceJet during 28 to 35 weeks of pregnancy. Expectant mothers who have completed 36 weeks and above are not allowed to travel with SpiceJet.
  2. Guests requiring wheelchair assistance, stretcher, Guests traveling with infants and Unaccompanied Minors need to be booked in advance since the inventory for these special service requests are limited per flight. Please call SpiceJet's Guest Sales and Reservations numbers for further assistance.
Denied boarding, Delays and Cancellation Please refer to http://www.SpiceJet.com/charter.asp for full terms and conditions. The terms and conditions mentioned on the itinerary are not exhaustive. For full terms and conditions please log onto http://www.SpiceJet.com/tnc.asp.

1 comment:

  1. Information is very much informative for me good suggestion given by you on SpiceJet Jobs, keep it up and please provide me some more info about the SpiceJet. Looking for your next post...

    ReplyDelete