Tuesday, October 5, 2010

Partial Payment for International Flights

Partial Payment for International Flights
Our Partial Payment facility enables you to book a confirmed International ticket by paying just a percentage of the total amount at the time of booking the ticket. You can pay the balance amount at a later date that is more convenient for you.

If you choose to make a Partial Payment for your ticket, we will confirm your ticket. However the ticket will only be sent to you after we receive the full payment for the booking.
The Partial Amount paid should be at least 25% of the Total Fare or Rs 5,000, whichever is higher.
The Due Date for paying the Balance Amount will be displayed to the Customer on the website at the time of making the booking and paying the advance. Customer is encouraged to clarify the Due Date before making any advance payment in the event of any confusion regarding the same.
If the Balance Amount is Rs 25,000 and above and is paid by cash, you will be required to provide a copy of your PAN card to us. If PAN copy is not provided, the ticket will be cancelled. Also, the PAN Card must be of the person making the payment and in case of refund, the cheque would be made our in the name of the PAN cardholder.
You can call our Customer Service Helpline to make the balance payment by Credit Card. Or send a cheque/DD for the balance amount to our Gurgaon office.
For Cheque or Demand Draft, please ensure that you send the Cheque or DD well in advance as it should be credited to our account by the due date. Please mention your mobile number and Yatra Reference Number on the back of the Cheque.
The Cheque/DD should be in favor of Yatra Online Pvt. Ltd. and be sent to:
Balance Payment Group
Yatra Online Pvt Ltd.
B 21, Infocity, Sector 34
Gurgaon – 122002
If the complete payment is not made by the due date or in the event of dishonor of cheque, the booking will be cancelled and the Partial Payment made will not be refunded. No further queries will be responded. If the actual cancellation charges are more than the 25% advance pay or Rs. 5,000 (whichever is applicable), Yatra reserves the right to demand the differential amount from the passenger.
A refund of the partial paid amount lessening the cancellation charges of Yatra and Airlines is granted on cancellation of tickets before due date of balance payment. In such cases also, Yatra reserves the right to demand the differential amount from the passenger if the actual cancellation charges are more than the partial paid amount.
In case of cancellation of booking or failure to make the payments of non-refundable tickets by the due date, passenger is liable to make the full payments of ticket.
The scheme can be modified/ withdrawn by the Company at its sole discretion without any notice.
Any dispute whatsoever shall be subject to jurisdiction of Courts at Haryana.

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