Surat Diamonds has a special offer for all you ICICI Bank Debit/Credit Card Holders. This offer entitles you to a discount of Rs.1000/- & Rs.2000/- on minimum purchase of any jewellery worth Rs.2500/- & Rs.6000/- respectively from www.suratdiamond.com.

Where is the offer available?
You can redeem your offer Online at www.suratdiamond.com.

What is the offer on?
This Offer is on minimum purchase of any Jewellery worth Rs.2500/- & Rs.6000/- & above from www.suratdiamond.com.

Is the Offer available on all Products?
Yes, you may select any product from the wide range of Product from www.suratdiamond.com

Who can avail this offer ?
The Offer is valid only for ICICI Bank Debit/Credit Cardholders

What are the offers made by Surat Diamonds?
Surat Diamonds has a special offer for all you ICICI Bank Debit/Credit Card Holders. This offer entitles you to a discount of Rs.1000/- & Rs.2000/- on minimum purchase of any jewellery worth Rs.2500/- & Rs.6000/- respectively from www.suratdiamond.com.

Is there any code that I need to use to avail the Offer?
Yes, kindly enter first 6 digits of your ICICI Bank Debit/Credit Card number in the Gift Certificate code block at the time making your purchase.

How can I avail the Offer?
It’s simple, just 4 easy steps:
Select the Product that you wish to purchase, then, press the “Buy This Item Now” button
The selected product(s) will be viewed in the view cart, now proceed to checkout,
On the order details page:
• Login incase of a repeat customer, or
• Just fill in you billing & shipping details & Promotion Code (first 6 digits of your ICICI Bank Debit/Credit Card) & proceed to payment.
Select the mode of payment, & “Pay Now”

The discount amount will be automatically adjusted in the Invoice & a copy of the same will be sent to you in your inbox.

Incase, you still have a problem you can also send us your order with complete details (product code, shipping & billing details, Promotion Code & mode of payment) to cs@suratdiamond.com

When will I receive the cash back/discount ?
Just enter your ICICI Debit/Credit Card Bin Number in the Gift Certificate code block at the time of placing your order & the discount amount will be automatically deducted in the invoice sent to you. Please note –
Orders worth Rs.2500/- to Rs.6000/- are eligible for a discount Rs.1000/- &
Orders worth Rs.6000/- & above are eligible for a discount of Rs.2000/-

Is it necessary to Register while purchasing products on this Site?
You just have to enter your billing & shipping details & First 6 digit of your ICICI Debit/Credit Card number and make your purchase.

How will you ship my merchandise?
Upon Receipt of payment, products are shipped through Blue Dart Courier / Insured Speed Post within 2 weeks time. Each Jewellery is packed in elegant boxes, ideal for gifting, so as to insure that they withstand the vagaries of shipment.

What do you charge over the MRP for shipping and insurance?
All prices are inclusive of Shipping, Insurance and taxes if shipped within India

What is the shipping time for all Products?
Products are shipped within 2 weeks time after realization of Payment.

How secure is the transaction?
Your privacy & security is important to us. Surat Diamond takes every precaution to protect our users information. When users submit sensitive information via our website, your information is protected both online and off-line. We are verified by verisign.

What forms of payment do you accept?
You can send us your payment using your ICICI Bank Debit/Credit Card.

Why are your prices lower then a local Jewellery store?
All our products are offered directly from the Factory, hence the price you pay is the least. We do not have any Retail Stores thus avoiding all the additional overheads like inventory costs, wholesale & retail margins, which are indirectly passed on to the Customer.

What if I want to return my purchase?
At Surat Diamond, we offer a 100% Money Back Guarantee, if you are not satisfied for any reason & If you wish to return the product(s), you can call or email us at cs@suratdiamond.com to inform us of the return and we will give you the return procedure. In case of any manufacturing defect you can send us the same within 15 days from the receipt of the product for a Free replacement or a full refund.

Is there any limit to the number of transactions?
No, you may purchase as many products as you wish.

What is the validity period of the offers?
The Offer is valid upto 31st December, 2010

Is the offer valid for other bank/Non ICICI customers?
No, this offer is exclusively for ICICI Bank Debit/Credit card holders only